Term and conditions

Privacy Policy

Effective Date: 22/9/2025


This Privacy Policy explains how we collect, use, and protect your personal information when you use this website or contact us directly. We are committed to respecting your privacy and complying with the Protection
of Personal Information Act (POPIA), South Africa’s data protection law.

1. Who We Are

Practice Name: Nova Medical & Dental
Practice Address: Horizon Shopping Centre, 61 Sonop St, Horizon View, Roodepoort, 1724
Email: novamedicalanddental@gmail.com

2. What Information We Collect

We may collect and process the following personal information:
 

  • Your name and surname

  • Contact details (email address, phone number)

  • Information you choose to share via the contact form or email (e.g., reason for enquiry, health-related details if provided voluntarily)
     

We do not collect any information about you automatically for tracking purposes (e.g., no IP addresses or cookies for profiling), unless required by Framer or standard website functionality.

3. Why We Collect Your Information

We collect your information to:

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  • Respond to your enquiries or appointment requests

  • Communicate important update

  • Deliver appropriate care and follow-up

  • Comply with medical, ethical, or legal obligations
     

We only use your information for the purposes you’ve consented to and that are relevant to the medical services we provide.

4. How Your Information is Protected

All information is kept confidential and securely stored. We take reasonable and appropriate measures to prevent unauthorised access, loss, misuse, or disclosure of your personal information.

5. Sharing of Information

We will never sell your personal information.
We will only share your information:

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  • With your explicit consent

  • If required by law

  • With third-party service providers (e.g., email or website hosting providers) who are bound by confidentiality

6. Your Rights Under POPIA

You have the right to:

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  • Access the personal information we hold about you

  • Correct or update your personal information

  • Request that we delete your information (where legally possible)

  • Object to how your information is processed
     

To exercise any of these rights, contact us at novamedicalanddental@gmail.com.

7. Cookies and Website Use

This website may use cookies provided by service provider to ensure proper functionality and improve your browsing experience. You can control cookie preferences through your browser settings.

8. Links to Other Websites

This site may contain links to external websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any website you visit.

9. Updates to This Policy

This policy may be updated from time to time. The latest version will always be available on this page. Any significant changes will be communicated clearly.

10. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 novamedicalanddental@gmail.com
📍 Horizon Shopping Centre, 61 Sonop St, Horizon View, Roodepoort, 1724